Customer Service

Shipping and Delivery

Usually we need 1-3 days to fulfill and dispatch your order then we will get your order to you as soon as possible. We have many delivery methods and will use the best one depending on your country or region. The estimated delivery time is between 7-10 working days but might be impacted by holidays.

Returns

We want you are happy with your order at gemstonist.com. If for any reason you are not satisfied, we will gladly accept your return.

We promise your money back if the item you received is damaged, defective, or substantially different from the item represented in the product detail.

We accept return within 14 days of receipt of item and are returned to us in the original packaging, unused and in resellable condition, please contact us at contact@gemstonist.com in time.